Training

Knowledge is the key to performance

Full time or part time expert trainers when you need them

Improving performance isn’t just about driving sales in the short term. Get the brand-specific training you need from our expert trainers to turn staff and customers into product experts, building brand loyalty and a foundation for long-term results.

Our training expertise

Our brand experts are employed and managed by us and come with insights gathered from years of field marketing experience. Whether you’re training up on a new product release or improving education on your current estate, find the custom training experts you need without the fuss.

Related services

Data analysis and reporting

Get data-driven insights into store performance and highlight opportunities for training from our team of analytics experts.

Mystery shopping

Understand where training can best unlock potential by using mystery shoppers to see how your team operates in the field.

Field sales

Continuously delivering results on the road within a given territory. Field sales teams help your brands provide clear support messaging and building of relationships with your resellers. Providing you with brand identity on the ground driving commerciality, compliance and community.

Sales coaching

Broadcasting is not something new to us. With the shift in consumer behaviour following the pandemic, we adopted a new function that helps us run virtual selling opportunities for our clients in many barriers - reach, volume or exposure.

Brand Ambassadors

BAs are our gurus when it comes to driving and protecting your key arenas. Delivering direct consumer engagement to bring education and prospecting for your brand and resellers.

Sampling

Giving consumers a flavour or trial of your products or services, through the utilisation of sampling activities and events which gives consumers the chance to try before they buy, allowing customers to further interact with your brand. With our ‘feet in the street’ we can also provide consumer feedback allowing for brand or product development.

“We have been working with Infinite on a retail project and they have consistently delivered on all expectations from planning and execution, through to reporting and performance of the campaign. The team work hard to ensure that the project runs smoothly, flexing to suit the needs of the client and having a collaborative approach which makes working with them a pleasure. We would highly recommend Infinite’s services.”

“I have worked with Infinite Group for over 15 years. At Fujifilm they fulfil many roles for us. Providing Technical Product Specialists for the independent retailers, run and manage our Experience centre – Fujifilm House of Photography in Covent Garden as well as more tactical field work with demonstrators in mass merchant retailers. Working with Infinite Group is seamless. They have a client first mentality and they are always more than happy to go the extra mile to fulfil our needs. The whole team is just an extension of our team and I highly recommend them to anyone looking for a field marketing / retail specialist agency”

“I have worked with Infinite for over 10 years. I have always found their approach to field marketing refreshing and always professional. They have the highest standards of work ethics, and I cannot recommend them highly enough”

“Infinite are a professional and flexible agency who listen and adapt to the requirements of your business. Reports at the end of a project are very informative and provide useful recommendations.“

"With the retail landscape being so challenging in the current climate the best and most impactful visual merchandising solutions have never been so important. With a clear need to upweight our resource in VM to win the consumer we outsourced support for our sports apparel VM Team. Infinite has played a key role in our brands current success, enabling a greater retail presence, specifically within our wholesale partners. They drive an extremely strong VM skill set and collaborative ways of working, meaning we get stronger brand product propositions to ultimately convert more consumers."

“Thank you for your outstanding staff throughout our campaign. We loved how engaging and proactive they were with our customers. The management of the project was superb, and the communication and reporting has been really insightful!”

"The team Infinite selected were enthusiastic, fast to learn about our products, the marketplace and were able to interact with our customers in a trade environment. We received excellent service, live updates and were supported by Becky, Daisy and the Infinite team during the whole initiative"

"Infinite has been an excellent partner for us, to build and develop bespoke services to our needs. The teams approach and agility have ensured they have gone beyond our expectations and have delivered all projects to the highest standards. We highly recommend partnering with Infinite for all your needs."